About Me
I am 28 years old, female, and living in the rolling hills of eastern Kentucky. I pride myself on the quality of the work I provide and enjoy working to make a product or service better. My self-motivation and eagerness to contribute makes me an asset to any team. Most of my experience has been centered around Quality Assurance, but recently I've' worked as both a Quality Analyst and Business Analyst.
Quality Analyst & Business Analyst
- Age: 28 years
- Phone #: Provided on request
- County, St: Johnson County, Kentucky
- Pronouns: She/Her
Why Choose Me?
I am committed to providing a high level of service and I genuinely enjoy the work that I do. Working as a remote employee has taught me so much, but my biggest takeaway from the experience is time management and self-motivation. I consistently meet deadlines and thrive when collaborating with a team. As a Quality Analyst based in rural Kentucky, I can offer a fresh perspective on how my team has worked in an agile environment via telecommunications.
Snapshot
Cups of Coffee estimated because who's counting?
Projects I have contributed to
Defects Reported (approximately)
Years in Field as a Quality Analyst (rounded)
Experience Levels
Résumé
Dedicated professional remote analyst with nearly five (5) years of experience working in an Agile environment. A few of my skills include attention to detail, passion to create valuable, quality products, and communication. I am always eager to build upon my professional skillset and grow with a company.
Contact
Sondra Nichole Clark
Preferred name: Nichole
- Johnson County, KY
- niclark816@gmail.com
Skills
- Written and verbal communication
- Defect Tracking
- Quality Control
- Manual Testing (mobile and web)
- Test Case Management
- CompTIA Project+ certified (05/2021)
Professional Experience
Business Analyst | Quality Analyst
11/2021 - Present
INTERAPT, LLC
- Responsible for business analysis and quality assurance on various projects (* see below for QA experience)
- Conduct business process analysis sessions with clients during the Discovery phase
- Elicit requirements and create user stories
- Assist Project Manager, Client, and the team to prioritize requirements
- Specification document creation
Quality Analyst
06/2017 - 11/2021
INTERAPT, LLC
- Advocated for end-users when conducting testing
- Reviewed project artifacts to provide meaningful feedback
- Responsible for multiple projects while on strict deadlines
- Reported and tracked defects for multiple projects
- Maintained test suites
Services
Hybrid
My extended experience as a Quality Analyst in addition to my budding interest in Business Analysis is a package deal. I'm passionate about making sure quality products/services are delivered by either testing a product or by helping elicit requirements to create a backlog for success.
Experience
The majority of my experience is within the Quality Assurance field. I have worked on projects ranging from app-controlled kitchen appliances to a messaging application for healthcare professionals.
Room for Improvement
Using my experience, the good and the bad, I can help improve the QA process to provide meaningful documentation during and after testing. Quality is a business' reputation and is everyone's responsibility. Why not make it great?